Service

Kamailio consultancy and support

Design, build, tuning and 24/7 support for the SIP server at the core of your network.

24/7 emergency support for production platforms.

Kamailio logo

Kamailio handles the signalling at the heart of a lot of telecoms platforms. We've been installing, configuring and customising it since around 2005, and we've worked in telecoms since 1999, so we know the software and the network it sits in.

A new routing layer, a config that misbehaves under load, an OpenSIPS estate you'd like to move, or just a second pair of eyes on what you've built: you'll be dealing directly with the engineer doing the work.

What we do

Kamailio: what's in the toolbox

Config review

We go through your kamailio.cfg line by line and fix what will fail under load: routing logic, timers, shared-memory sizing.

Custom routing

Least-cost and per-customer routing, number lookups and policy, plus module development when the config language runs out.

Integration

Kamailio alongside FreeSWITCH, carriers, billing and provisioning systems.

Fault-finding

We read the SIP traces, find the root cause and tell you in plain English what broke and why.

High availability

Load balancing, failover and dispatcher setups that survive a node going down.

OpenSIPS to Kamailio

Planned migrations from OpenSIPS with no downtime.

Microsoft Teams

Direct Routing integration for a single communication experience across the business.

Typical engagements

  • Emergency call-out for a Kamailio platform that's down or degraded.
  • Health check and config review of an existing deployment, with a written report.
  • Design and build of a new SIP edge: registrar, proxy, load balancing, NAT handling, TLS/WSS.
  • Upgrades between major Kamailio versions with a tested rollback plan.
  • Fraud and abuse protection: rate limiting, pike, geo/IP policy, fail2ban integration.
  • A 24/7 support contract so there's always an engineer who knows your platform.
FAQ

Kamailio support: common questions

How much does Kamailio support cost?

Consultancy, implementation and support are £100 an hour and emergency troubleshooting is £120 an hour. For guaranteed 24/7 cover, support contracts are priced on application. See the pricing page.

Our Kamailio platform is down. Can you help now?

Yes, 24/7. Call +44 161 820 1210 and you'll speak to an engineer who has run Kamailio in production since 2005, not a call centre.

Do you work with companies outside the UK?

Yes. We're UK-based and work remotely with customers internationally.

Who actually works on our platform?

One of the three of us. We don't hand work to juniors or subcontractors, and you talk directly to the engineer doing it.

Can you migrate us from OpenSIPS to Kamailio?

Yes. We plan OpenSIPS to Kamailio migrations so they go live without downtime, with a tested rollback.

Do you support Kamailio alongside FreeSWITCH, RTPEngine and Microsoft Teams?

Yes. Most platforms we look after pair Kamailio with FreeSWITCH for media, RTPEngine for NAT and media relay, and some with Microsoft Teams Direct Routing.

Kamailio support

Kamailio down? Call now.

24/7, an engineer who has run Kamailio in production since 2005 answers the phone. Call if you're seeing any of these:

  • Registrations failing or phones dropping offline
  • Calls not routing, one-way audio or wrong caller ID
  • Dispatcher, load balancer or failover not behaving
  • High CPU, memory or shared-memory exhaustion under load
  • TLS certificate, WebSocket or WebRTC problems
  • SIP scanners, brute force or toll-fraud traffic
  • An upgrade or config change that's gone wrong
  • Database, htable or rtpengine errors in the logs
24/7: speak to an engineer now +44 161 820 1210 International customers welcome. Emergency troubleshooting is £120/hour, or covered by a support contract. Or email us
Contact

Talk to an engineer

Production platform down? Call us. We answer 24/7. Everything else gets a reply from one of the three of us within 24 hours.

Get in touch directly

No ticket queue, no account manager. You reach the engineer.

Describe your problem

Tell us what's broken or what you're building. Include your Kamailio, FreeSWITCH or LiveKit version if you know it.

If it's down right now, don't wait for a reply. Call +44 161 820 1210.

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