Service

FreeSWITCH consultancy and support

Media handling, PBX, conferencing and voice applications on a platform we've run since 2005.

24/7 emergency support for production platforms.

FreeSWITCH logo

FreeSWITCH is the media and application layer that usually sits alongside Kamailio: PBX features, conferencing, IVR, recording and transcoding. We design it, integrate it and keep it running.

We've been installing and customising FreeSWITCH since around 2005, often paired with Kamailio at the edge. Whatever the size of the estate, you talk directly to the engineer working on it.

What we do

FreeSWITCH: what's in the toolbox

Optimisation

Efficient call routing, resilience and scalability from your FreeSWITCH configuration.

Dialplans & ESL

Dialplan development and Event Socket integration to fit your business logic.

Integration

FreeSWITCH with Kamailio, carriers, CRMs and other VoIP platforms.

Tuning & troubleshooting

Performance tuning and fault-finding for high availability and reliability.

High availability

Media clusters with load balancing and failover.

Asterisk to FreeSWITCH

Planned migrations from Asterisk with no downtime.

Typical engagements

  • Design and build of FreeSWITCH media clusters sized to your traffic.
  • Integration with existing telephony infrastructure for a smooth migration.
  • Advanced call routing and call control configuration.
  • Voice application development using FreeSWITCH APIs and scripting.
  • Ongoing support and maintenance.
FAQ

FreeSWITCH support: common questions

How much does FreeSWITCH support cost?

Consultancy, implementation and support are £100 an hour and emergency troubleshooting is £120 an hour. 24/7 support contracts are priced on application.

Can you move us from Asterisk to FreeSWITCH?

Yes. We plan Asterisk to FreeSWITCH migrations so they go live without downtime.

Do you build on the Event Socket (ESL)?

Yes. We write dialplans and ESL integrations that connect FreeSWITCH to your CRM, billing and other business systems.

Do you work with companies outside the UK?

Yes. We're UK-based and work remotely with customers internationally.

Need a hand with this?

Call now or send a message. You'll speak to an engineer, not a sales team.

Contact

Talk to an engineer

Production platform down? Call us. We answer 24/7. Everything else gets a reply from one of the three of us within 24 hours.

Get in touch directly

No ticket queue, no account manager. You reach the engineer.

Describe your problem

Tell us what's broken or what you're building. Include your Kamailio, FreeSWITCH or LiveKit version if you know it.

If it's down right now, don't wait for a reply. Call +44 161 820 1210.

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