AI for your business and your platform
Full business automation with AI: voice agents, LLM integration, speech-to-text, text-to-speech and transcription, connected to your legacy systems, not bolted on beside them.
24/7 emergency support for production platforms.
AI is only useful once it's connected to the things your business actually runs on: the phone system, the CRM, the ticket queue, the fifteen-year-old billing platform nobody wants to touch. That's the part we do. We've spent decades integrating telecoms and legacy infrastructure, so linking old systems to new AI tooling is familiar ground.
We work with the full toolset available: LLMs (hosted or self-hosted), speech-to-text, text-to-speech, agent frameworks and retrieval over your own data. We pick what fits the job rather than what's fashionable. Everything runs on infrastructure we can secure, monitor and support.
Because we also run Kamailio and FreeSWITCH, AI voice agents sit natively in your call flow: answering, qualifying, booking, routing, and handing off to a person when it matters. If you want to own the whole voice-agent stack, we build it on LiveKit.
AI: what's in the toolbox
Business automation
End-to-end automation of workflows using AI and the tools available today: documents, email, tickets, approvals, reporting and back-office tasks.
Legacy integration
Linking legacy infrastructure and software to new AI systems through APIs, databases, SIP, ESL and file exchange, without a rip-and-replace.
AI voice agents
Inbound and outbound voice agents on Kamailio, FreeSWITCH and LiveKit that answer, qualify, book and route, with clean hand-off to a human.
LLMs
Large language model integration with retrieval over your own data, guardrails, logging and cost control.
STT & TTS
Speech-to-text and text-to-speech pipelines for real-time calls, IVR, voicemail and accessibility.
Summaries & transcription
Call transcription and automatic summaries pushed into your CRM, ticketing system or inbox the moment a call ends.
Typical engagements
- An AI voice agent on a support or sales line, integrated with your existing PBX or SIP trunks.
- After-call transcription and summary written straight into your CRM or ticketing system.
- Automating a manual back-office process: intake forms, document handling, email triage, reporting.
- Connecting a legacy PBX, billing or provisioning system to an LLM-driven workflow.
- AI-assisted monitoring triage: alerts summarised, correlated and routed to the right person.
In production every day
We don't just consult. We support and develop live voice platforms day to day, which is how we keep our Kamailio, FreeSWITCH and AI skills sharp.
Call Platform by JMB Technology
A business telephony and AI communications platform: AI voice agents, inbound call routing, AI outbound campaigns, the Pulse mobile calling app and white-label platforms for partners. We support it day to day and build new features on it.
jmbtechnology.ltdNeed a hand with this?
Call now or send a message. You'll speak to an engineer, not a sales team.
Talk to an engineer
Production platform down? Call us. We answer 24/7. Everything else gets a reply from one of the three of us within 24 hours.
Get in touch directly
No ticket queue, no account manager. You reach the engineer.
- Phone+44 161 820 1210
- Email[email protected]
- Hours24/7 by phone for production emergencies. Other enquiries answered within 24 hours.
- ConfidentialityWe'll sign your NDA before you share configs or call data.
- LinkedInKamailio Support