Service

AI for your business and your platform

Full business automation with AI: voice agents, LLM integration, speech-to-text, text-to-speech and transcription — connected to your legacy systems, not bolted on beside them.

AI

AI is only useful once it's connected to the things your business actually runs on: the phone system, the CRM, the ticket queue, the fifteen-year-old billing platform nobody wants to touch. That's the part we do. We've spent decades integrating telecoms and legacy infrastructure, so linking old systems to new AI tooling is familiar ground.

We work with the full toolset available — LLMs (hosted or self-hosted), speech-to-text, text-to-speech, agent frameworks, retrieval over your own data — and pick what fits the job rather than what's fashionable. Everything runs on infrastructure we can secure, monitor and support.

Because we also run Kamailio and FreeSWITCH, AI voice agents sit natively in your call flow: answering, qualifying, booking, routing, and handing off to a person when it matters.

What we do

AI — what's in the toolbox

01

Business automation

End-to-end automation of workflows using AI and the tools available today — documents, email, tickets, approvals, reporting and back-office tasks.

02

Legacy integration

Linking legacy infrastructure and software to new AI systems through APIs, databases, SIP, ESL and file exchange — without a rip-and-replace.

03

AI voice agents

Inbound and outbound voice agents on Kamailio and FreeSWITCH that answer, qualify, book and route — with clean hand-off to a human.

04

LLMs

Large language model integration with retrieval over your own data, guardrails, logging and cost control.

05

STT & TTS

Speech-to-text and text-to-speech pipelines for real-time calls, IVR, voicemail and accessibility.

06

Summaries & transcription

Call transcription and automatic summaries pushed into your CRM, ticketing system or inbox the moment a call ends.

Typical engagements

  • An AI voice agent on a support or sales line, integrated with your existing PBX or SIP trunks.
  • After-call transcription and summary written straight into your CRM or ticketing system.
  • Automating a manual back-office process: intake forms, document handling, email triage, reporting.
  • Connecting a legacy PBX, billing or provisioning system to an LLM-driven workflow.
  • AI-assisted monitoring triage: alerts summarised, correlated and routed to the right person.

Need a hand with this?

Call now or send a message — you'll speak to an engineer, not a sales team.

Contact

Talk to an engineer

Call, email or send a message. Every enquiry gets a reply from one of the three of us within 24 hours.

Get in touch directly

No ticket queue, no account manager. You reach the engineer.

Send a message

Tell us what you're working on and we'll come back to you.

Prefer to talk? Call +44 161 820 1210.

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